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ChatGPT Health 'under-triaged' half of medical emergencies in a new study - NBC News
Overview
A Nature Medicine study found ChatGPT Health under‑triaged roughly half of tested medical emergencies, raising patient-safety concerns about using chatbots for triage. The Sentri7 case, in which an AI drug‑diversion tool failed to detect months of fentanyl thefts at a hospital, shows similar risks of AI errors in clinical operations. Together these incidents underscore the need for stronger validation, clearer user guidance, robust monitoring, and regulatory oversight before AI tools are relied on for urgent care or safety-critical hospital functions.
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